Where do you ship?
We ship to anywhere in the United States as well as most International destinations, using Postal Service Registered Mail (Standard Service) and Express Mail Shipping (EMS). Shipping requires signature upon delivery.
Shipping Rates
Standard Service$12(USD) on orders below $60.
Free shipping on orders above $60.
EMS Special Delivery
$33 on all special delivery orders
When will my order arrive? What is the shipping time?
Standard Service: takes approximately 1-2 weeks to most locations depending on the country. The delivery time with standard shipping option is NOT guaranteed. It is merely computed based on the average delivery time of majority of orders shipped through standard mail. Although we make every effort to ship all orders within 1-2 business days, their delivery is beyond our control and it entirely depends on the courier service. Therefore some orders may take much longer to arrive depending on the courier service.
Please notice Registered Mail does not provide tracking service during transit. You will only receive delivery or attempted delivery information.
To ensure your order arrives on time for the special occasions, we highly recommend you place your order as early as possible or upgrade to express shipping option (EMS).
Express Service (EMS): takes 3-4 business days to most locations depending on the country.
When will you ship out my order?
All orders will be shipped after credit card approval and order processing. This process may take 1 to 2 business days at which time the order will be shipped via the shipping service you chose. Please read shipping times.
Returns
Returns will be accepted only if the return is sent within fourteen days of the delivery confirmation date.
A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.
There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
Orders that are paid for with a credit card and returned will be assessed a $3.00 processing fee.
All packages are to be fully insured. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.
